FAQ

Welcome to B81 — Welcome To Bipul’s Home. We want your shopping experience to be simple, convenient, and reliable. Here are answers to some common questions about our products, orders, and delivery.

1. About Our Products

Q: What products does B81 offer?

B81 offers stylish home textile products, including premium cotton bedsheets designed to bring comfort and elegance to your bedroom.

Q: What material are your bedsheets made of?

Our featured bedsheets are made from 100% cotton with a twill weave and digital printing, offering everyday comfort and a stylish finish.

Q: How can I choose the right bedsheet size?

Please check the size details on each product page before placing your order. Our King Size bedsheet measures 90 × 102 inches (7.5 × 8.5 feet). Pillow cover dimensions are listed on the relevant product page where applicable.

Q: Will the product look exactly like the pictures?

We try to display our products as accurately as possible. However, colours may appear slightly different depending on your screen settings and lighting conditions.

2. Ordering & Payment

Q: How can I place an order?

Browse our products, select your preferred design, add it to your cart, and complete the checkout process with your delivery details.

Q: Do you offer Cash on Delivery (COD)?

Cash on Delivery is available where offered at checkout. Please confirm the available payment options when placing your order.

Q: Can I change or cancel my order after placing it?

If you need to change or cancel an order, contact our customer support as soon as possible. Changes may not be possible once your order has been processed or dispatched.

3. Delivery

Q: Do you deliver across Bangladesh?

We aim to serve customers across Bangladesh. Delivery availability and charges will be shown or confirmed during the ordering process.

Q: How long does delivery take?

Delivery time depends on your location and courier service. Our team will assist you with available delivery information for your order.

Q: How can I check my order status?

Contact our support team with your order details, and we will help you check the latest available status.

4. Returns & Exchanges

Q: Can I return or exchange a product?

Returns and exchanges are subject to B81's applicable return and exchange policy. Please review our policy before ordering or contact customer support if you need assistance.

Q: What should I do if I receive a damaged or incorrect product?

Please contact us as soon as possible with your order details and clear photos of the product and packaging. Our team will review the issue and guide you through the next steps.

5. Fabric Care

Q: How should I wash my cotton bedsheet?

Follow the care instructions provided with the product. In general, use a suitable machine-wash cycle and mild detergent, and avoid harsh bleach to help maintain the fabric and print.

Our team will do its best to assist you with product information, orders, and other enquiries.

Thank you for choosing B81 — Welcome To Bipul’s Home.

B81 — নিজস্বতায় বিশ্বমানের।