Shipping Policy

At B81, we want your shopping experience to be smooth, reliable, and convenient. This policy explains how we process, deliver, and handle returns or exchanges for your orders.

1. Shipping & Delivery

Delivery Partners

We work with trusted courier services, including Pathao Courier and Steadfast Courier, to deliver your orders safely across Bangladesh.

Delivery Coverage

We aim to deliver to customers across Bangladesh, subject to courier service availability in your area.

Order Processing

Orders are processed after the order details have been received and verified. Our team may contact you to confirm your order and delivery information before dispatch.

Please ensure that your name, phone number, and complete delivery address are correct when placing your order.

Delivery Time

Delivery time depends on your location, courier availability, and other operational factors. Delays may occur during holidays, promotional campaigns, adverse weather, or periods of high order volume.

Shipping Charges

Delivery charges depend on the delivery location, parcel details, and applicable courier rates. Any applicable delivery charge will be communicated during checkout or order confirmation.

Cash on Delivery

Cash on Delivery (COD) is available where offered for your order. Please keep the payment amount ready when the courier delivers your parcel.

Order Tracking

If tracking information is available for your shipment, you can use it to follow your delivery. You may also contact our support team for assistance with your order status.